Payment Terms

All prices are in New Zealand Dollars and include GST.

Payment is required prior to the event start.  Your event registration(s) is not confirmed until payment is received.  Bank transfers take up to 3 days, so we recommend paying by Credit Card to ensure that your registration(s) within the event(s) is guaranteed.

Webinars are charged per connection, not per attendee.  You only need one connection per location/premises.

Consumer Privacy Policy

Please click here to see our privacy policy.

Card Data Security Policy

We do not process credit card transactions or store card information.  Credit card payments are processed by Payment Express .

CPD Hours

Our webinars qualify for verifiable CPD hours.


Please provide us with at least 24 hours notice of a cancellation.  We will endeavour to reschedule if you wish, or provide a recording if you are unable to attend any session.

Refund Policy

Refunds will only be given where rescheduling, providing a recording, or keeping a credit will not suffice. 

Event Cancellations

If an event does not reach minimum numbers or, for some other unavoidable reason is cancelled, the fee will be refunded in full.

Technical Issues/Customer Support contact details

Call us on 09 309 6505 if you have any queries, or technical issues.